Shipping & Delivery

At KREAM, we understand the importance of timely and reliable shipping when it comes to online shopping. We strive to provide a seamless and efficient shipping experience for our customers. Here's everything you need to know about our shipping and delivery process.

Shipping Options:

We offer various shipping options to cater to your specific needs. During the checkout process, you will be able to choose from our available shipping methods. These options may include standard shipping, express shipping, or expedited shipping. The estimated delivery time and cost will be displayed for each option, allowing you to make an informed decision based on your preferences.

Processing Time:

Once your order is placed, our team works diligently to process and prepare it for shipment. The processing time may vary depending on the volume of orders we receive, but we strive to have your package ready for shipping within 1-2 business days. Please note that processing time does not include weekends or holidays.

Shipping Time:

The 7-14 day delivery time refers to the time it takes for your package to reach its destination after shipping. Actual delivery time may vary depending on shipping method selected and destination address. We work with reliable carriers to ensure fast and safe delivery of your order.Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your package as it makes its way to you. Simply click on the provided link or enter the tracking number on our website to access real-time updates on the whereabouts of your order.

International Shipping:

We are pleased to offer international shipping to customers around the world. International shipping rates and delivery times may vary depending on the destination country. Please note that additional customs fees, taxes, and duties may apply upon arrival, and it is the responsibility of the recipient to cover these charges. We recommend checking with your local customs office for more information on potential fees.

Delivery Issues:

In the rare event that you encounter any issues with the delivery of your order, such as a delayed or lost package, please contact our customer support team at info.kreamfitness@gmail.com. We will work diligently to resolve the issue and ensure that you receive your order in a timely manner.

Shipping Policy Updates:

From time to time, we may update our shipping policy to improve our services or comply with regulatory requirements. Any changes to our shipping policy will be communicated to our customers through our website or via email. We recommend reviewing our shipping policy periodically to stay informed about any updates.

At KREAM, we are committed to providing exceptional customer service, and that includes delivering your orders promptly and efficiently. If you have any further questions or concerns regarding our shipping and delivery process, please don't hesitate to contact us. We are here to assist you every step of the way.